This week when the garbage truck came to get our trash, the mechanical arm of the truck that empties the contents of the bin into the back of the truck lost its grip on the bin and it fell right in! I happened to be looking out the window right as it happened and saw it fall.
The garbage truck sat there for about 5 minutes. It looked like the guy was trying to decide what to do. Then he just drove away. After about an hour he came back and sat in front of the house for another 5 minutes. Then he continued on to the neighbors on his regular route. But he never got the trash can out.
I called the city and luckily they brought out a new one within 2 days.